Privacy Policy

Effective Date: 12/11/24

McMurray Cooling & Heating, Inc. (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, email, phone number, and other contact details provided through forms or communications.

• Service Information: Details about the services you request or inquire about.

• Usage Data: IP address, browser type, pages viewed, and other analytics collected through cookies or similar technologies.

• Payment Information: If applicable, billing address, and payment details are collected securely.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage HVAC services.

• Communicate with you regarding appointments, quotes, or inquiries.

• Improve our website, services, and customer experience.

• Send promotional offers, updates, or important notices (with consent).

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it in the following circumstances:

• With trusted third-party service providers to assist in business operations (e.g., payment processors, email marketing platforms).

• To comply with legal obligations, enforce agreements, or protect our rights.

• In the event of a business transaction, such as a merger or sale.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve functionality. You can manage cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access, correct, or delete your data.

• Opt-out of receiving promotional communications.

• Request a copy of the information we hold about you.

To exercise these rights, please contact us using the information below.

6. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

McMurray Cooling & Heating, Inc.

33 S. Central Ave. Canonsburg, PA 15317

724-743-4448

[email protected]

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please check this page regularly for updates.